Where can I receive my order?
It can be sent to an address selected by you (home, work, etc. - never a PO Box)
What is the store delivery process?
What is the home delivery process?
If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse) and another one with the tracking number (with a link to the courier's web page).
How much will I pay in delivery charges?
It depends on the purchase amount and the shipping location:
SHIPPING LOCATION | PURCHASE AMOUNT | DELIVERY CHARGES |
EUROPE: | ||
Home/ Office | 0 - 250 EURO | EURO 19,95 |
Home/Office | 250 - 500 EURO | EURO 25,95 |
Home/Office Over 500 EURO FREE
DELIVERY upto 7 working days,
Insurance of the goods included
USA, CANADA, Mexico
Home/ Office | 0 - 250 USD | USD 49,95 |
Home/Office | 250 - 500 USD | USD 75,95 |
Home/Office Over 500 USD FREE
DELIVERY upto 15 working days,
Insurance of the goods included
AFRICA, ASIA, AUSTRALIA, OCEANIA, LATIN AMERICA, MIDDLE & FAR EAST
Home/ Office | 0 - 250 USD | USD 125,95 |
Home/Office | 250 - 1000 USD | USD 199,95 |
Home/Office Over 1000 USD FREE
DELIVERY upto 30 working days,
Insurance of the goods included
Can the country of delivery be different from the country where the order was placed?
YES.
When you access the web site for the first time, you choose the country where you want the order sent.
You can change the country of delivery on this page.
How long will my order take to arrive? Can I track the status of my order?
Yes, in section Orders Placed of your account you will see the status of your orders and havea link to track their exact location once they are being processed by the transport company.
You will also receive an e-mail with a link for tracking the package as soon as it is ready for dispatch.